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Greenhouse Technical Support
After Delivery
Our support does not end at delivery. We help you start the greenhouse, train your staff, solve problems remotely and keep matching parts available.
What technical support includes
Seven ways we stay involved after the greenhouse is delivered.
Installation guidance
Technical instructions, component checks and system alignment for ventilation, shading drives, cooling pads, fans and structural connections.
Commissioning and tuning
Testing and calibrating ventilation, shading, cooling, irrigation and environmental monitoring.
Remote troubleshooting
Help through video calls, photos and written explanations.
Operation training
Climate controls, ventilation, shading, cooling pads and environmental controllers for your staff.
Maintenance advice
Care for motors, gearboxes, films, shading screens and cooling systems.
Spare parts
Guidance and matching replacement parts for your system.
Upgrades and optimization
We evaluate upgrades to shading, ventilation, automation or the climate system.
Need help now?
Describe the problem. We reply within 24 hours (China Standard Time, UTC+8).
How remote support works
Three steps from problem to fix.
Tell us the problem
Send photos or a short video, and describe what you see.
We analyze it
Our engineers review the problem and the system involved.
We explain the fix
We guide your team through the steps, on a video call if needed.
Matching parts stay available
Matching replacement parts stay available for reorders. Because the parts match your system, you avoid mixing components from different suppliers.
- Motors and gearboxes
- Shading screens
- Connectors
- Locking profiles
- Cooling pads
Common questions
Straight answers. If yours is not here, ask us.
We reply within 24 hours, in China Standard Time (UTC+8).
Yes. We train your staff on climate controls, ventilation, shading, cooling pads and environmental controllers.
Warranty terms are confirmed per project.
Need help with your greenhouse?
Describe the problem or the upgrade you want. We reply within 24 hours.
Consultation and project proposals are free.
What to include
- Photos or a short video
- Project name or order number
- What you see and when it started
